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Performance Issue - Follow App

Incident Report for Dexcom Incident Notification

Resolved

This incident has been resolved.
Posted Dec 05, 2025 - 03:51 PST

Update

We are continuing to investigate this issue.
Posted Dec 05, 2025 - 02:58 PST

Investigating

We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.
Posted Dec 05, 2025 - 01:26 PST
This incident affected: Follow App (Server 1 - Follow App, Server 2 - Follow App, Server 3 - Follow App).