Check here any time for the status of Dexcom services listed below. Note: not all services apply to all customers.

All Systems Operational
Follow App
Operational
United States - Follow App
Operational
Outside United States - Follow App
Operational
Japan - Follow App
Operational
User Registration
Operational
United States - User Registration
Operational
Outside United States - User Registration
Operational
Japan - User Registration
Operational
Clarity
Operational
United States - Clarity
Operational
Outside United States - Clarity
Operational
Japan - Clarity
Operational
G7 App
Operational
United States - G7 App
Operational
Outside United States - G7 App
Operational
G6 App
Operational
United States - G6 App
Operational
Outside United States - G6 App
Operational
Japan - G6 App
Operational
Dexcom ONE App
Operational
Outside United States - Dexcom ONE App
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023
Resolved - Full service of the G7 app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Sep 16, 22:12 PDT
Update - We are continuing to investigate this issue.
Sep 16, 21:41 PDT
Update - We are still working on it. New updates will be posted here until service is restored.
Sep 16, 19:43 PDT
Update - The Dexcom G7 app is experiencing issue upon install. Dexcom is aware of the issue and is actively working to resolve it. We will continue to post updates here until service is restored.
Sep 16, 19:34 PDT
Update - The Dexcom G7 app is experiencing issue upon install. Dexcom is aware of the issue and is actively working to resolve it. We will continue to post updates here until service is restored.
Sep 16, 19:31 PDT
Investigating - We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Sep 16, 18:59 PDT
Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.