Check here any time for the status of Dexcom services listed below. Note: not all services apply to all customers.

All Systems Operational
Follow App ? Operational
United States - Follow App ? Operational
Outside United States - Follow App ? Operational
Japan - Follow App ? Operational
User Registration ? Operational
United States - User Registration ? Operational
Outside United States - User Registration ? Operational
Japan - User Registration ? Operational
Clarity ? Operational
United States - Clarity ? Operational
Outside United States - Clarity ? Operational
Japan - Clarity ? Operational
G7 App ? Operational
United States - G7 App ? Operational
Outside United States - G7 App ? Operational
G6 App ? Operational
United States - G6 App ? Operational
Outside United States - G6 App ? Operational
Japan - G6 App ? Operational
Dexcom ONE App ? Operational
Outside United States - Dexcom ONE App ? Operational
Dexcom ONE+ App ? Operational
Outside United States - Dexcom ONE+ App ? Operational
Stelo App ? Operational
United States - Stelo App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance - Multiple Services Oct 24, 2024 09:00-14:00 PDT
Multiple services will undergo planned maintenance from 09:00 to 14:00 PST on Oct 24, 2024.
Posted on Oct 22, 2024 - 08:50 PDT
Past Incidents
Oct 23, 2024

No incidents reported today.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024
Performance Issue - Stelo App
Resolved - Full service of the Stelo app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Oct 20, 22:04 PDT
Investigating - We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Oct 20, 20:09 PDT
Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
Performance Issue - Clarity
Resolved - Full service of Dexcom Clarity has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Oct 16, 08:35 PDT
Investigating - We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Oct 16, 07:29 PDT
Oct 15, 2024
Performance Issue - Clarity
Resolved - Full service of Dexcom Clarity has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Oct 15, 13:57 PDT
Investigating - We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Oct 15, 11:38 PDT
Maintenance - Multiple Services
Completed - The scheduled maintenance has been completed.
Oct 15, 09:37 PDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 05:21 PDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 05:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 05:00 PDT
Scheduled - Multiple services will undergo planned maintenance from 05:00 to 10:00 PST on Oct 15, 2024.
Oct 9, 19:10 PDT
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Performance Issue - Clarity
Resolved - Full service of Dexcom Clarity has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Oct 9, 17:38 PDT
Investigating - We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Oct 9, 15:42 PDT
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