Check back here any time for the current status of the Dexcom services listed below. Note: not all services apply to all customers.

All Systems Operational
Follow App ? Operational
United States - Follow App ? Operational
Outside United States - Follow App ? Operational
Japan - Follow App ? Operational
User Registration ? Operational
United States - User Registration ? Operational
Outside United States - User Registration ? Operational
Japan - User Registration ? Operational
CLARITY ? Operational
United States - CLARITY ? Operational
Outside United States - CLARITY ? Operational
Japan - CLARITY ? Operational
G7 App ? Operational
United States - G7 App ? Operational
Outside United States - G7 App ? Operational
G6 App ? Operational
United States - G6 App ? Operational
Outside United States - G6 App ? Operational
Japan - G6 App ? Operational
G5 App ? Operational
United States - G5 App ? Operational
Outside United States - G5 App ? Operational
Dexcom ONE App ? Operational
Outside United States - Dexcom ONE App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Follow app, G6 app, and Clarity will undergo planned maintenance from 9:00 am to 10:00 am JST on May 25th, 2022 on the Japan platform only.
Posted on May 18, 13:27 PDT
Past Incidents
May 18, 2022

No incidents reported today.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022
Resolved - Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
May 10, 11:10 PDT
Update - We have resolved this issue.
May 10, 11:07 PDT
Investigating - We are currently investigating this issue.
May 10, 08:34 PDT
May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

No incidents reported.