Check back here any time for the current status of the Dexcom services listed below. Note: not all services apply to all customers.

All Systems Operational
Follow App ? Operational
United States - Follow App ? Operational
Outside United States - Follow App ? Operational
User Registration ? Operational
United States - User Registration ? Operational
Outside United States - User Registration ? Operational
CLARITY ? Operational
United States - CLARITY ? Operational
Outside United States - CLARITY ? Operational
G6 App ? Operational
United States - G6 App ? Operational
Outside United States - G6 App ? Operational
G5 App ? Operational
United States - G5 App ? Operational
Outside United States - G5 App ? Operational
Dexcom Store ? Operational
United States – Dexcom Store ? Operational
Outside United States – Dexcom Store ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 28, 2021

No incidents reported today.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Resolved - Full service of Dexcom CLARITY has been restored. We know that you rely on Dexcom and we apologize for any inconvenience you may have experienced during this incident. If you continue to have issues, please contact our Global Technical Support directly at (844) 607-8398 for further assistance.
Jul 21, 20:34 PDT
Update - We are aware some customers may be experiencing service interruptions and are working on it.
Jul 21, 18:03 PDT
Identified - We’re still on it. We will continue to post updates here until full service is restored.
Jul 21, 16:03 PDT
Investigating - We’re still on it. We will continue to post updates here until full service is restored.
Jul 21, 16:02 PDT
Update - We’re still on it. We will continue to post updates here until full service is restored.
Jul 21, 13:32 PDT
Identified - We are aware some customers may be experiencing service interruptions and are working on it.
Jul 21, 11:20 PDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.