Dexcom Incident Notification Status

All Systems Operational

Dexcom Account Registration Operational

United States – Account Registration Services Operational

Outside United States – Account Registration Services Operational

Dexcom G6 Application Operational

United States – Dexcom G6 Application Operational

Outside United States – Dexcom G6 Application Operational

Dexcom G5 Mobile Operational

United States – Dexcom G5 Mobile Operational

Outside United States – Dexcom G5 Mobile Operational

Dexcom Follow Operational

United States – Dexcom Follow Operational

Outside United States – Dexcom Follow Operational

Dexcom CLARITY Operational

United States – Dexcom CLARITY Operational

Outside United States – Dexcom CLARITY Operational

Dexcom Store Operational

United States – Dexcom Store Operational

Outside United States – Dexcom Store Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 9, 2020

No incidents reported today.

Apr 8, 2020

Production Issue - The Dexcom CLARITY Application

Resolved - Full service of the Dexcom CLARITY Application has been restored. We know that you rely on Dexcom and we apologize for any inconvenience you may have experienced during this incident. If you continue to have issues, please contact our Global Technical Support directly at (844) 607-8398 for further assistance.
Apr 8, 08:43 PDT

Investigating - The Dexcom CLARITY Application is experiencing degraded performance. Dexcom is aware of the issue and is actively working on a resolution. We will continue to post updates here until full service is restored.
Apr 8, 07:30 PDT

Apr 7, 2020

No incidents reported.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.