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Performance Issue - Follow App

Incident Report for Dexcom Incident Notification

Resolved

Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Posted Dec 15, 2023 - 16:01 PST

Investigating

We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Posted Nov 07, 2023 - 12:41 PST
This incident affected: Follow App (Server 2 - Follow App).
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Countries by Server
Server 1 United States
Server 2 Australia, Canada, Europe, Hong Kong, Korea, Malaysia, Middle East, New Zealand, South Africa, South America, United Kingdom
Server 3 Japan, Singapore

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