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Performance Issue

Incident Report for Dexcom Incident Notification

Resolved

This incident has been resolved.
Posted May 01, 2024 - 15:02 PDT

Monitoring

We applied fixes and will continue monitoring
Posted May 01, 2024 - 02:40 PDT

Update

We are continuing to investigate this issue.
Posted Apr 30, 2024 - 20:08 PDT

Update

We are continuing to investigate this issue.
Posted Apr 30, 2024 - 19:29 PDT

Investigating

We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Posted Apr 30, 2024 - 17:57 PDT
This incident affected: Follow App (Server 1 - Follow App), Clarity (Server 1 - Clarity), User Registration (Server 1 - User Registration), G6 App (Server 1 - G6 App), and G7 App (Server 1 - G7 App).
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Countries by Server
Server 1 United States
Server 2 Australia, Canada, Europe, Hong Kong, Korea, Malaysia, Middle East, New Zealand, South Africa, South America, United Kingdom
Server 3 Japan, Singapore

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