Check back here any time for the current status of the Dexcom services listed below. Note: not all services apply to all customers.
Dexcom Global Service Impact
Incident
Report for Dexcom Incident Notification
Resolved
All services in all regions fully operational as of 11:15am PT.
Update
We are continuing to monitor for any further issues.
Monitoring
All major services are starting to show intermittent signs of recovery across all regions.
Identified
Issue has been confirmed as GCP networking issue and currently being troubleshooted/addressed by Google.
Investigating
Dexcom Global Services are currently impacted based on a GCP networking issue
This incident affected: G5 App (United States - G5 App, Outside United States - G5 App), User Registration (United States - User Registration, Outside United States - User Registration, Japan - User Registration), CLARITY (United States - CLARITY, Outside United States - CLARITY, Japan - CLARITY), Dexcom ONE App (Outside United States - Dexcom ONE App), Follow App (United States - Follow App, Outside United States - Follow App, Japan - Follow App), and G6 App (United States - G6 App, Outside United States - G6 App, Japan - G6 App).