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Performance Issue - G7 App

Incident Report for Dexcom Incident Notification

Resolved

Full service of the G7 app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Posted Jun 16, 2025 - 11:26 PDT

Investigating

We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Posted Jun 16, 2025 - 11:06 PDT
This incident affected: User Registration (Server 1 - User Registration, Server 2 - User Registration, Server 3 - User Registration), G7 App (Server 1 - G7 App, Server 2 - G7 App, Server 3 - G7 App), Dexcom ONE+ App (Server 2 - Dexcom ONE+ App), and Stelo App (Server 1 - Stelo App).