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Performance Issue - User Registration

Incident Report for Dexcom Incident Notification

Resolved

Full service of the User registration has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Posted Nov 21, 2025 - 00:12 PST

Update

We are still working on it. New updates will be posted here until service is restored.
Posted Nov 20, 2025 - 23:15 PST

Update

We are still working on it. New updates will be posted here until service is restored.
Posted Nov 20, 2025 - 22:06 PST

Update

We are still working on it. New updates will be posted here until service is restored.
Posted Nov 20, 2025 - 21:10 PST

Update

We are still working on it. New updates will be posted here until service is restored.
Posted Nov 20, 2025 - 20:11 PST

Investigating

We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Posted Nov 20, 2025 - 18:54 PST
This incident affected: Follow App (Server 1 - Follow App) and User Registration (Server 1 - User Registration).