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Performance Issue - G6 App

Incident Report for Dexcom Incident Notification

Resolved

This incident has been resolved.
Posted May 02, 2024 - 17:05 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 02, 2024 - 00:20 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 01, 2024 - 20:13 PDT

Investigating

We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Posted May 01, 2024 - 16:50 PDT
This incident affected: Follow App (Server 1 - Follow App) and G6 App (Server 1 - G6 App).
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Countries by Server
Server 1 United States
Server 2 Australia, Canada, Europe, Hong Kong, Korea, Malaysia, Middle East, New Zealand, South Africa, South America, United Kingdom
Server 3 Japan, Singapore

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