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Performance Issue - G7 App
Incident
Report for Dexcom Incident Notification
Resolved
Full service of the G7 app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Update
We are continuing to investigate this issue.
Update
We are still working on it. New updates will be posted here until service is restored.
Update
The Dexcom G7 app is experiencing issue upon install. Dexcom is aware of the issue and is actively working to resolve it. We will continue to post updates here until service is restored.
Update
The Dexcom G7 app is experiencing issue upon install. Dexcom is aware of the issue and is actively working to resolve it. We will continue to post updates here until service is restored.
Investigating
We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
This incident affected: G7 App (Server 1 - G7 App, Server 2 - G7 App).