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Cloudflare, GCP IAM outage - multiple services

Incident Report for Dexcom Incident Notification

Resolved

Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Posted Jun 12, 2025 - 14:02 PDT

Update

We are still working on it. New updates will be posted here until service is restored.
Posted Jun 12, 2025 - 13:46 PDT

Update

We are still working on it. New updates will be posted here until service is restored.
Posted Jun 12, 2025 - 12:49 PDT

Update

We are continuing to investigate this issue.
Posted Jun 12, 2025 - 11:50 PDT

Investigating

We are currently investigating issue
Posted Jun 12, 2025 - 11:45 PDT
This incident affected: Follow App (Server 1 - Follow App, Server 2 - Follow App, Server 3 - Follow App), Clarity (Server 1 - Clarity), and User Registration (Server 1 - User Registration, Server 2 - User Registration, Server 3 - User Registration).