Check here any time for the status of Dexcom services listed below. Note: not all services apply to all customers.

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Performance Issue - G6 App

Incident Report for Dexcom Incident Notification

Resolved

Full service of the G6 app has been restored. We know that you rely on Dexcom and we apologize for any inconvenience you may have experienced during this incident. If you continue to have issues, please contact our Global Technical Support directly at (844) 607-8398 for further assistance.
Posted Dec 01, 2021 - 15:50 PST

Update

We are still working on it. New updates will be posted here until service is restored.
Posted Dec 01, 2021 - 12:55 PST

Investigating

We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Posted Dec 01, 2021 - 10:42 PST
This incident affected: G6 App (Server 1 - G6 App, Server 2 - G6 App).
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Countries by Server
Server 1 United States
Server 2 Australia, Canada, Europe, Hong Kong, Korea, Malaysia, Middle East, New Zealand, South Africa, South America, United Kingdom
Server 3 Japan, Singapore

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