Check here any time for the status of Dexcom services listed below. Note: not all services apply to all customers.

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Performance Issue - Follow App

Incident Report for Dexcom Incident Notification

Resolved

Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Posted Oct 29, 2025 - 12:21 PDT

Identified

We are still working on it. New updates will be posted here until service is restored.
Posted Oct 29, 2025 - 11:45 PDT

Investigating

We are aware some customers may be experiencing service interruptions with push notifications for Follow app and Stelo app insights.
Posted Oct 29, 2025 - 10:51 PDT
This incident affected: Follow App (Server 1 - Follow App).
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Countries by Server
Server 1 United States
Server 2 Australia, Canada, Europe, Hong Kong, Korea, Malaysia, Middle East, New Zealand, South Africa, South America, United Kingdom
Server 3 Japan, Singapore

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