Dexcom Incident Notification Status

All Systems Operational

Follow App Operational

United States - Follow App Operational

Outside United States - Follow App Operational

Japan - Follow App Operational

User Registration Operational

United States - User Registration Operational

Outside United States - User Registration Operational

Japan - User Registration Operational

Clarity Operational

United States - Clarity Operational

Outside United States - Clarity Operational

Japan - Clarity Operational

G7 App Operational

United States - G7 App Operational

Outside United States - G7 App Operational

G6 App Operational

United States - G6 App Operational

Outside United States - G6 App Operational

Japan - G6 App Operational

Dexcom ONE App Operational

Outside United States - Dexcom ONE App Operational

Dexcom ONE+ App Operational

Outside United States - Dexcom ONE+ App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 8, 2024

No incidents reported today.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

Performance Issue - G6 App

Resolved - This incident has been resolved.
May 2, 17:05 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 2, 00:20 PDT

Identified - The issue has been identified and a fix is being implemented.
May 1, 20:13 PDT

Investigating - We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
May 1, 16:50 PDT

May 1, 2024

Performance Issue

Resolved - This incident has been resolved.
May 1, 15:02 PDT

Monitoring - We applied fixes and will continue monitoring
May 1, 02:40 PDT

Update - We are continuing to investigate this issue.
Apr 30, 20:08 PDT

Update - We are continuing to investigate this issue.
Apr 30, 19:29 PDT

Investigating - We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Apr 30, 17:57 PDT

Apr 30, 2024

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.