Check here any time for the status of Dexcom services listed below. Note: not all services apply to all customers.

Investigating - We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Nov 07, 2023 - 12:41 PST
Follow App ? Operational
United States - Follow App ? Operational
Outside United States - Follow App ? Operational
Japan - Follow App ? Operational
User Registration ? Operational
United States - User Registration ? Operational
Outside United States - User Registration ? Operational
Japan - User Registration ? Operational
Clarity ? Operational
United States - Clarity ? Operational
Outside United States - Clarity ? Operational
Japan - Clarity ? Operational
G7 App ? Operational
United States - G7 App ? Operational
Outside United States - G7 App ? Operational
G6 App ? Operational
United States - G6 App ? Operational
Outside United States - G6 App ? Operational
Japan - G6 App ? Operational
Dexcom ONE App ? Operational
Outside United States - Dexcom ONE App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance - Multiple Services Dec 7, 2023 14:00-16:00 PST
Multiple services will undergo planned maintenance from 14:00 to 16:00 PST on Dec 07, 2023.
Posted on Dec 01, 2023 - 10:22 PST
Past Incidents
Dec 1, 2023

No incidents reported today.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 20:00 PST
Scheduled - Dexcom Clarity will undergo planned maintenance from 20:00 to 22:00 PST on Nov 29, 2023.
Nov 28, 09:57 PST
Nov 28, 2023
Completed - The scheduled maintenance has been completed.
Nov 28, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 14:01 PST
Scheduled - Dexcom Clarity will undergo planned maintenance from 14:00 to 16:00 PST on Nov 28, 2023.
Nov 28, 09:54 PST
Completed - The scheduled maintenance has been completed.
Nov 28, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 10:00 PST
Scheduled - Dexcom Clarity will undergo planned maintenance from 10:00 to 12:00 PST on Nov 28, 2023.
Nov 28, 09:51 PST
Nov 27, 2023
Resolved - The issue has been resolved and services are operational again.
Nov 27, 17:10 PST
Identified - Dexcom apps and Clarity are currently experiencing impact due to a service outage. The issue has been identified and the team is currently working on a solution.
Nov 27, 16:35 PST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.