Check here any time for the status of Dexcom services listed below. Note: not all services apply to all customers.

All Systems Operational
Follow App ? Operational
United States - Follow App ? Operational
Outside United States - Follow App ? Operational
Japan - Follow App ? Operational
User Registration ? Operational
United States - User Registration ? Operational
Outside United States - User Registration ? Operational
Japan - User Registration ? Operational
Clarity ? Operational
United States - Clarity ? Operational
Outside United States - Clarity ? Operational
Japan - Clarity ? Operational
G7 App ? Operational
United States - G7 App ? Operational
Outside United States - G7 App ? Operational
G6 App ? Operational
United States - G6 App ? Operational
Outside United States - G6 App ? Operational
Japan - G6 App ? Operational
G5 App ? Operational
United States - G5 App ? Operational
Outside United States - G5 App ? Operational
Dexcom ONE App ? Operational
Outside United States - Dexcom ONE App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 5, 2023

No incidents reported today.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Resolved - Full service of the Follow app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Jan 27, 20:58 PST
Update - We are still working on it. New updates will be posted here until service is restored.
Jan 27, 18:35 PST
Update - We are still working on it. New updates will be posted here until service is restored.
Jan 27, 16:52 PST
Update - We are still working on it. New updates will be posted here until service is restored.
Jan 27, 12:48 PST
Update - We are still working on it. New updates will be posted here until service is restored.
Jan 27, 09:37 PST
Update - We are still working on it. New updates will be posted here until service is restored.
Jan 27, 07:28 PST
Investigating - Follow App is receiving real time CGM readings when open but is not receiving real time push notifications. Push notifications are being delayed by 2 hours or more
Jan 27, 05:34 PST
Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.