Dexcom Incident Notification Status

All Systems Operational

Follow App Operational

United States - Follow App Operational

Outside United States - Follow App Operational

Japan - Follow App Operational

User Registration Operational

United States - User Registration Operational

Outside United States - User Registration Operational

Japan - User Registration Operational

Clarity Operational

United States - Clarity Operational

Outside United States - Clarity Operational

Japan - Clarity Operational

G7 App Operational

United States - G7 App Operational

Outside United States - G7 App Operational

G6 App Operational

United States - G6 App Operational

Outside United States - G6 App Operational

Japan - G6 App Operational

Dexcom ONE App Operational

Outside United States - Dexcom ONE App Operational

Dexcom ONE+ App Operational

Outside United States - Dexcom ONE+ App Operational

Stelo App Operational

United States - Stelo App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

Maintenance - Multiple Services

Completed - The scheduled maintenance has been completed.
Oct 24, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 09:00 PDT

Scheduled - Multiple services will undergo planned maintenance from 09:00 to 14:00 PST on Oct 24, 2024.
Oct 22, 08:50 PDT

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

Performance Issue - Stelo App

Resolved - Full service of the Stelo app has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Oct 20, 22:04 PDT

Investigating - We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Oct 20, 20:09 PDT

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

Performance Issue - Clarity

Resolved - Full service of Dexcom Clarity has been restored. We know you rely on Dexcom and we apologize for any inconvenience. If you continue to have issues, please contact our Global Technical Support for assistance.
Oct 16, 08:35 PDT

Investigating - We are aware some customers may be experiencing service interruptions and are working to resolve the issue.
Oct 16, 07:29 PDT